Standard Cleaning
What's INCLUDED - standard
📋 White Croc Cleaning:Official Standard Checklist
| HOME SIZE / LAYOUT | 🧼 STANDARD CLEAN (MAINTENANCE) | 🧽 DEEP CLEAN (HEAVY DUTY) | 📦 MOVE-IN / OUT (EMPTY HOME) |
|---|---|---|---|
| Studio / 1 Bed (Up to 900 sq ft) | $159 | $229 | $279 |
| 2 Beds / 2 Baths (Up to 1,400 sq ft) | $219 | $349 | $399 |
| 3 Beds / 2 Baths (Up to 2,000 sq ft) | $319 | $499 | $599 |
| 4 Beds / 3 Baths (Up to 2,500 sq ft) | $419 | $599 | $699 |
| Larger Homes (Over 2,500 sq ft) | Call for Quote | Call for Quote | Call for Quote |
Toilets: Scrub inside the bowl and wipe down exterior/base.
Showers/Tubs: Light scrub to remove soap residue and sanitize surfaces (Heavy limescale/mold removal requires Deep Clean).
Vanity: Clean sink, wipe counters, and polish mirrors.
Floors: Vacuum and mop.
Fixtures: Polish faucets and towel bars.
Surfaces: Wipe down and sanitize all countertops and backsplash.
Sinks: Scrub and disinfect sink; polish faucet.
Appliances: Wipe down the exterior of stove, dishwasher, and fridge.
Microwave: Clean inside and outside.
Floors: Vacuum and mop hard floors.
Trash: Empty bin and replace liner.
⚠️ Note: Does not include scrubbing grease buildup or inside cabinets.
Dusting: Dust all horizontal surfaces, TV stands, lamps, and ceiling fans (reachable with a 2-step ladder).
Upholstery: Vacuum sofa surfaces and fluff/arrange cushions.
Electronics: Dry dust TV screens and stereo equipment (we do not use liquid on screens to prevent damage).
Baseboards & Cobwebs: Dust baseboards and remove cobwebs from corners.
Floors: Vacuum rugs/carpets; sweep and mop hard floors.
Glass: Clean interior side of sliding glass doors (if applicable).
Dusting: Light dusting of flat surfaces, TV stands, tables, and picture frames (items not moved).
Floors: Vacuum all carpets/rugs; sweep and mop hard floors.
Furniture: Light dusting of sofas and chairs.
Beds: Make beds. If fresh linens are left out, we will change the sheets.
General: Remove cobwebs in easy-to-reach corners.
⛔ Not Included in Standard: Hand-washing baseboards, cleaning fans, inside appliances, windows, or moving furniture.
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At White Croc Cleaning, we take pride in our work. Because cleaning is a subjective service, we do not offer cash refunds. However, we want you to be 100% satisfied.
- How it works: If you are not satisfied with any area, you must notify us within 12 hours of completion.
- Remedy: We will inspect and return to re-clean those specific areas at no extra cost.
- Limitations: Complaints made after the 12-hour window are considered closed.
We reserve your appointment time exclusively for you. To respect our staff’s schedule, we strictly enforce the following:
- Free Rescheduling: Notify us at least 48 hours in advance.
- Late Cancellation Fee: Cancellations made with less than 48 hours' notice are subject to a $50 fee.
If you cancel outside the penalty window (>48 hours) and request a refund to your card:
- A 5% Processing Fee will be deducted to cover credit card transaction costs.
- To avoid this fee, you may keep the full amount as store credit for a future cleaning.
🚫 What’s Not Included (Safety First): To protect our staff and your property, we do not perform: Heavy Lifting: Moving furniture or appliances over 25 lbs - Heights: Cleaning areas unreachable by a 2-step ladder. -Hazards: Cleaning of mold, blood, feces, infestations, or hoarding situations. - Specialty: Carpet shampooing, deep stain removal, or exterior window washing.
🧹 2. Condition of Home ⚠️ Condition of Home & Heavy Duty Fees To ensure fairness to our staff and clients, our Deep Clean pricing is based on a home in "Average Living Condition" (maintained within the last 3-6 months).
Standard Deep Clean Includes:
Dust accumulation, moderate kitchen grease, soap scum, and everyday traffic dirt.
Excessive Condition (Heavy Duty Fee): If the home requires extra time due to neglect, we apply a "Heavy Duty Surcharge" starting at $60/hour for the extra labor required. This applies to:
Excessive Pet Hair: Requiring multiple vacuum passes.
Post-Construction Dust: Fine drywall dust requires specialized equipment and is NOT a standard deep clean (Please book "Post-Construction" service).
Severe Grease/Grim: buildup on cabinets or appliances requiring heavy scrubbing.
Hoarding/Clutter: Surfaces covered in clutter preventing cleaning access.
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FAQ
Do I need to be home during the cleaning?
: Not at all! In fact, most of our clients in Florida prefer to leave us a key, a garage code, or a lockbox code. We are fully background-checked professionals. You can relax at work or the beach while we make your home sparkle.
Are you pet-friendly?
We love pets! 🐾 We are comfortable working around friendly dogs and cats. However, for the safety of our team and your pet, we kindly ask that aggressive or anxious animals be secured in a crate or a separate room during the service.
What if I am not satisfied with the cleaning?
Your happiness is our priority. While we do not offer cash refunds, we stand by our work with a Re-Clean Guarantee. If you find any missed areas, please notify us within 12 hours of service, and we will return to correct them at no extra charge.
How do I pay for the service?
We accept all major credit and debit cards securely online. Payment is processed upon completion of the service. We do not accept cash payments for the service fee, but cash tips for the cleaners are always welcome and appreciated!
Do you bring your own supplies and equipment?
Yes, we bring everything needed to get the job done, including professional-grade vacuums, mops, and cleaning solutions. If you have a specific product you’d like us to use (e.g., for wood floors or allergies), just leave it out for us!
Are you licensed and insured?
Absolutely. White Croc Cleaning is a fully licensed and insured business in Florida. We treat your home with the utmost respect and protection.
What is your cancellation policy?
We reserve your spot exclusively for you. We require at least 48 hours’ notice for cancellations or rescheduling. Cancellations made with less than 48 hours’ notice are subject to a $50 cancellation fee to compensate our staff for their lost time.
How many cleaners will come to my house?
For most homes and Deep Cleans, we send a team of 1 to 2 certified pros, depending on the size of the job. This ensures efficiency and high-quality detail work.